Shipping policy

Shipping Policy

Last updated: August 2026

At Nuvora Supply, we want your shopping experience to be simple, transparent and stress-free. We work with trusted suppliers and delivery partners to get your order to you as quickly and safely as possible.

📦 Order Processing

Once you place an order, we begin processing it as quickly as possible.

Orders are generally processed within 1–3 business days. Once your order has been dispatched, you will receive an email with tracking information when tracking is available.

Please note that processing times can vary depending on the product and supplier.

🚚 Delivery Times

Delivery times can vary depending on the product, destination and delivery provider.

Estimated UK delivery: 3-5 business days.

These are estimates rather than guaranteed delivery dates. Occasionally, deliveries may take longer due to circumstances outside our control, including customs delays, courier delays, weather or high demand.

💷 Shipping Costs

Shipping costs are displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions on selected products or orders.

📍 Tracking Your Order

When tracking is available, we will provide your tracking information by email.

Please allow a little time for tracking information to update after your order has been dispatched.

⚠️ Incorrect Address

Please make sure your delivery address is correct before completing your order.

If you notice an error, contact us as soon as possible. Once an order has been dispatched, we may not be able to change the delivery address.

📦 Missing or Damaged Orders

If your order arrives damaged or does not arrive within the expected delivery period, please contact us at [YOUR EMAIL ADDRESS].

We'll review the situation and help you with the next steps.

🌍 International Orders

At this time, delivery availability may vary by product and destination. Any applicable shipping charges will be shown at checkout.

💬 Questions?

If you have any questions about your order or delivery, please contact us at:

Email: [YOUR EMAIL ADDRESS]

We're happy to help.